Updated January 2026

39bet Terms and Conditions — Clear Rules for All Users

These terms define the rules for using the platform 39bet. Please read carefully before creating your account — by registering, you confirm that you have read, understood, and agreed to everything described here.

What you need to know before you get started

Six key points from 39bet's Terms and Conditions explained in a straightforward and clear manner.

Registration — Users Must Be 18 or Older

39bet is a platform exclusively for users aged 18 and over. Registration requires real, verifiable information. Accounts with false details will be closed without notice and balances may be forfeited. Each person may hold only one active account.

Minimum age: 18 years old
One account per CPF
Identity verification may be requested
Bonus — 5x Rollover and Odds 1.50+

The welcome bonus of up to R$ 500.00 carries a 5x rollover on the bonus amount. Qualifying bets must have minimum odds of 1.50. The bonus is valid for 30 days after it is credited. Bonuses cannot be transferred between accounts.

Rollover: 5x on the bonus amount
Minimum odds of 1.50 to qualify
30-day period to comply
Deposits & Withdrawals — Fee-Free Pix

Minimum deposit of R$ 20.00 via Pix, boleto bancário, credit card, PicPay, Mercado Pago, or TED. Minimum withdrawal of R$ 20.00, processed in up to 5 minutes via Pix. The withdrawal method must match the initial deposit method whenever possible.

Minimum deposit: R$ 20.00
Pix withdrawal in up to 5 minutes
No deposit or withdrawal fees
Security — Account Verification and Protection

39bet may request identity documents at any time to verify your account. This protects users against misuse and fraud. Unverified accounts have reduced withdrawal limits until document validation is complete.

KYC verification available in dashboard
256-bit SSL on all transactions
2FA recommended for all accounts
Bets — Rules and Cancellations

All confirmed bets are final. If an event is cancelled, the bet is refunded to the account balance. Live bets are subject to sport-specific rules. Bets placed at incorrect odds due to a technical error may be voided by 39bet.

Confirmed bets are non-reversible
Cancelled event = full refund
Odds errors are corrected by the platform
Responsible Gambling — Limits & Self-Exclusion

39bet provides responsible gambling tools that any user can activate at any time: deposit limits, temporary breaks, and permanent self-exclusion. These tools cannot be reversed during the configured period.

Permanent self-exclusion available
Configurable deposit limits
CVV: 188 — 24-hour support
Please read before continuing. This document contains the complete rules governing the use of the platform 39bet. By creating an account or completing any transaction, you confirm that you have read and fully accepted these terms. If you have any questions, please contact support before proceeding.
1. Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of the sports betting and online casino platform 39bet, accessible at https://39bet.express. By creating an account, making a deposit, placing a bet, or using any feature of the 39bet, you confirm that you have read, understood, and fully agree to all the terms and conditions set out in this document, as well as the Privacy Policy and Responsible Gambling rules published on the platform.

If you do not agree with any part of these Terms, do not create an account on the 39bet and do not use the platform. The 39bet reserves the right to update these Terms at any time. Material changes will be communicated by email or platform notification, and continued use after such notice constitutes acceptance of the new terms.

These Terms constitute the entire agreement between you and the 39bet regarding the use of the platform, superseding any prior verbal or written agreements on the same subject. Failure to exercise any right provided under these Terms does not constitute a waiver of that right.

2. Eligibility and Registration

To create an account at 39bet and use the platform's services, you must meet all of the following requirements:

  • Be at least 18 years of age as of the date of registration;
  • Be a Brazilian resident and hold a valid CPF;
  • Not appear on any self-exclusion list for sports betting in Brazil;
  • Not be an employee, partner, or immediate family member of an employee of 39bet;
  • Not hold any other active account on the platform — each person may have only one registered account;
  • Not be under an active voluntary self-exclusion at 39bet.

You are responsible for keeping your registration details up to date, including your email address, phone number, and banking information for withdrawals. Sharing your login credentials with third parties is strictly prohibited and may result in immediate account closure.

The 39bet may request identity verification from the user at any time, through documents such as a government-issued ID, CPF, proof of address, or a selfie with a document. Unverified accounts may have restricted functionality until the validation process is completed.

Providing false information during registration is a serious violation of these Terms. The 39bet may close accounts and cancel pending balances in cases of proven fraud, without prior notice.
3. Deposits & Withdrawals

The 39bet offers the following deposit methods for Brazilian users: Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED bank transfer via Nubank, Itaú, Bradesco, Banco do Brasil, and other domestic banks. The minimum deposit is R$ 20.00, and Pix deposits are credited instantly, while boleto bancário may take up to 3 business days.

For withdrawals, the standard and fastest method is Pix, processed within 5 minutes of the request. The minimum withdrawal amount is R$ 20.00. The 39bet does not charge any fees on deposits or withdrawals. Withdrawals should preferably be made through the same method used for the initial deposit. Withdrawals to third-party accounts are not permitted under any circumstances.

  • Minimum deposit: R$ 20.00 — no fee;
  • Minimum withdrawal: R$ 20.00 via Pix, processed in up to 5 minutes;
  • Accepted methods: Pix, boleto, card, PicPay, Mercado Pago, TED;
  • Withdrawals to third-party accounts are prohibited;
  • Withdrawals with an unreleased bonus balance are blocked until the rollover requirement is met.

Withdrawals may be reviewed by the security team at 39bet before processing, particularly for first withdrawals, amounts above your usual history, or situations that suggest irregular activity. In such cases, additional documents may be requested and the processing time may be extended by up to 48 hours.

4. Sports Betting — General Rules

The 39bet offers Sports Betting across more than 30 disciplines, including football (Brasileirão Série A, Copa do Brasil, Libertadores), volleyball (Superliga), basketball (NBB), MMA and UFC, tennis, e-sports, and more. Bets are available in both pre-match and live formats during events.

All confirmed bets are final and cannot be cancelled by the user. If an event is definitively cancelled or postponed before it begins, all bets are fully refunded to the account balance. Events that are suspended and resumed within 48 hours proceed normally; beyond that timeframe, bets are cancelled and refunded.

The 39bet reserves the right to cancel or adjust bets in the event of a technical error in the odds, whether due to a system failure or incorrect entry. Live bets may be temporarily limited or suspended during critical moments of an event (goal, half-time, ongoing VAR review) to protect the integrity of the lines.

Parlay bets follow the combined odds rule. If one selection is voided due to an event cancellation, it is removed from the parlay and the bet continues with the remaining selections. A parlay reduced to a single selection becomes a single bet.

The 39bet may limit the maximum bet amount per user or per event at any time, particularly for accounts with a history of exploiting pricing errors or systematically betting on odds glitches. This limit is not a penalty, but a risk management measure by the platform.

5. Bonuses, Promotions & VIP Program

The 39bet offers a 100% welcome bonus on your first deposit, up to R$ 500.00. To qualify, the minimum eligible deposit is R$ 30.00. The bonus is automatically credited to your account after the qualifying deposit and is valid for 30 days from the date of credit.

To release the bonus for withdrawal, you must complete a 5x rollover on the bonus amount with bets at minimum odds of 1.50. Sports bets, Live Casino, and slots count toward the rollover — cancelled or refunded bets do not. The minimum bet amount that counts toward the rollover is R$ 1.00.

  • Welcome bonus: 100% up to R$ 500.00 on your first deposit;
  • 5x rollover on the bonus amount with odds ≥ 1.50;
  • Weekly 10% cashback on net losses, credited every Monday;
  • Weekend reload bonus: 50% up to R$ 200.00 every Saturday;
  • Bonuses are non-transferable between accounts;
  • One promotion per user per period, unless otherwise stated.

The VIP program at 39bet has 5 tiers (Bronze, Silver, Gold, Platinum, and Diamond), with increasing benefits including higher withdrawal limits, exclusive bonuses, a dedicated account manager, and entry into special tournaments. VIP status is calculated monthly based on qualifying bet volume. The 39bet reserves the right to adjust the VIP program's criteria and benefits with 7 days' prior notice.

6. Online Casino — Specific Rules

The online casino at 39bet offers more than 1,000 games, including slots from certified providers such as Pragmatic Play, Evolution, and NetEnt, blackjack tables, European roulette, and live baccarat, crash games, and live game shows with real dealers. All available games have been RTP (Return to Player) certified by independent bodies.

The RTP for each slot and casino game is available in the game's own information section. The 39bet does not interfere with the outcome of any game — all results are determined by an audited RNG (Random Number Generator) or by the actions of live dealers. Any attempt to manipulate a result is technically impossible, and any suspected irregularity is investigated by the certified providers.

Casino game bets count toward the bonus rollover at 39bet, unless otherwise stated in the specific terms of each promotion. Certain casino games may contribute at a reduced rate toward the rollover, as noted in each bonus's terms. Withdrawals of casino winnings follow the platform's standard withdrawal rules.

7. Prohibited Use of the Platform

Use of the platform 39bet is permitted for entertainment and personal betting purposes only. The following activities are strictly prohibited and will result in immediate account closure and cancellation of pending balances:

  • Creating more than one account on the platform (duplicate accounts are detected automatically);
  • Using the platform for money laundering or any illegal activity;
  • Deliberately and systematically exploiting technical errors or odds glitches;
  • Using automated software, bots, or scripts to place bets;
  • Placing bets on behalf of third parties or coordinating bets with other users to manipulate markets;
  • Making deposits using third-party credit cards or payment methods not belonging to the account holder.

The 39bet uses advanced anti-fraud systems that monitor betting patterns, transaction velocity, and account behavior. Accounts flagged as suspicious may have withdrawals temporarily blocked while the investigation is conducted. The user will be notified by email and given a deadline to submit documentation if requested.

8. Account Closure and Suspension

You may request account closure at any time through 39bet's support 39bet, via live chat or email at suporte@39bet.express. Available balances (excluding unreleased bonuses) are returned via Pix upon account closure request, provided the account is not under investigation.

The 39bet may suspend or close accounts without prior notice in the following cases: breach of these Terms, suspected fraud, abusive behavior toward the support team, or a legal requirement. In cases of closure due to a violation, balances arising from suspicious bets may be withheld pending investigation.

Accounts under voluntary self-exclusion cannot be reactivated during the period set by the user. After the period ends, the user must request reactivation in writing and will go through a 24-hour reflection period before access is restored.

9. Privacy, Personal Data, and LGPD

The 39bet handles all users' personal data in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). Data collected is used solely for platform operations, identity verification, transaction processing, and fulfillment of legal obligations.

No personal information belonging to users of the 39bet is shared with third parties for commercial or advertising purposes without the express consent of the account holder. Data may be shared with the relevant authorities when required by a court order or in the investigation of unlawful activity.

You have the right to access, correct, or request deletion of your personal data at any time, as provided under the LGPD, by contacting our team at suporte@39bet.express. For full details on data handling, please refer to the Privacy Policy of the 39bet.

All data transmitted between you and 39bet is protected by 256-bit SSL encryption. We recommend enabling two-factor authentication (2FA) in your account dashboard for added security.
10. Responsible Gambling

The 39bet believes betting should be a form of entertainment, not a source of income or an obligation. That is why we provide Responsible Gambling tools to all users, accessible directly from the account dashboard — no need to contact support.

Available tools include: daily, weekly, and monthly deposit limits; per-session bet limits; voluntary breaks for a set period (1 day to 6 months); play time and wagering amount alerts; and permanent self-exclusion. Once activated, permanent self-exclusion cannot be reversed.

Bets on the platform 39bet are permitted for users aged 18 and over only. If you suspect that a minor is using your account, end the session immediately and contact support. If you or someone close to you needs help with a gambling problem, call CVV at 188 or visit your nearest Centro de Atenção Psicossocial (CAPS).

11. Limitation of Liability

The 39bet is not liable for financial losses resulting from bets placed on the platform. Bet outcomes are determined by real sporting events or by the certified RNG systems of casino games, without any interference from the platform.

The 39bet does not guarantee uninterrupted platform availability and is not liable for technical outages, connectivity failures, or scheduled maintenance that temporarily prevents access. In cases where a technical fault results in confirmed incorrect bets due to a system error, those bets will be voided and the amounts refunded.

The maximum liability of the 39bet regarding any claim or dispute is limited to the amount of the available balance in the user's account at the time the incident occurred. The platform is not liable for indirect, consequential, or special damages arising from the use or inability to use its services.

12. Changes to the Terms and Conditions

The 39bet may update these Terms and Conditions at any time to reflect changes in operations, applicable legislation, or industry best practices. Significant changes will be communicated at least 7 days in advance via the email registered on the account and through a visible notification on the platform.

The date of the last update to these Terms is always shown at the top of this page. Continued use of the platform after changes take effect constitutes implicit acceptance of the new terms. If you do not agree with the updated terms, you must close your account before the changes come into effect.

These Terms were last updated on January 2026. Keep your registered email address up to date so you receive communications about future changes.
13. Contact, Support & Dispute Resolution

For questions about these Terms and Conditions, issues with transactions, or any matter related to the use of the 39bet, please contact our support team:

  • Email: suporte@39bet.express — response within 24 hours;
  • Live chat available 24/7, accessible via the icon in the bottom right corner of the platform;
  • Average chat response time: under 5 minutes during peak hours.

If a dispute cannot be resolved by support, the user may escalate the complaint to the compliance team at 39bet via email, with a response time of up to 5 business days. If the dispute is not resolved satisfactorily, the user may contact consumer protection channels available in Brazil, such as Procon or the consumidor.gov.br platform.

These Terms are governed by Brazilian law. Any dispute arising from or related to these Terms shall be submitted to the jurisdiction of the competent courts in Brazil, with the elected venue being the city of São Paulo, São Paulo.

Other important 39bet documents

Create your 39bet account with bonus up to R$ 500.00

Free registration in under two minutes. Deposit via Pix from R$ 20.00, withdrawals in up to 5 minutes, and 24-hour support in Portuguese. By creating your account, you confirm that you have read and agree to these Terms and Conditions.

Instant Pix Credit Card Boleto Bancário PicPay TED — All Banks

For ages 18 and over only · Gamble responsibly · CVV: 188

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