The 39bet believes that Sports Betting and online casino are forms of entertainment — not a guaranteed source of income, nor an obligation. That's why we provide real control tools so you can play at your own pace, safely and mindfully.
Six concrete features available to all 39bet users — free of charge, no red tape, accessible directly from the account dashboard.
Set how much you want to deposit per day, per week, or per month — and the 39bet ensures that limit is respected, even if you try to raise it in the heat of the moment. Limit reductions take effect immediately. Increases are only processed after a 7-day cooling-off period.
Need to step away? The voluntary pause lets you suspend access to your account at 39bet for a set period — from 1 day to 6 months. During the break, you cannot log in, place bets, make deposits, or access Live Casino games or slots. The break cannot be reversed before the set period ends.
Permanent self-exclusion is the most robust tool offered by 39bet. Once activated, your account is permanently closed and you will not be able to register a new account on the platform. Your available balance is refunded via Pix. This decision is irreversible and takes effect immediately upon confirmation.
Set alerts that notify you when you've been playing for too long or when your bets reach a certain amount during a session. The alert appears on your phone and on the platform, giving you the chance to take a mindful break before continuing. Simple, discreet, and effective.
Beyond the deposit limit, 39bet lets you set a loss cap per gaming session. Once that amount is reached — whether on sports betting in the Brasileirão, UFC, or casino slots — the platform automatically ends your session until the next day.
Our support team is available 24 hours a day, every day, to help you set up any responsible gambling tool. If you're struggling to manage your betting habits and don't know where to start, our agents can walk you through the available options on the 39bet and through external support channels.
When 39bet was built with Brazil in mind, one thing became clear from the very start: creating a betting platform that truly works for Brazilian players means, above all else, ensuring that experience is safe and sustainable. Having the best odds for the Brasileirão Série A, full UFC coverage, or thousands of live casino games means nothing if users don't have real control over how they bet.
Sports Betting and casino games are forms of entertainment. Just like going to the movies, watching a game at the stadium, or playing a video game — the value is in the experience, not the financial outcome. When betting starts to be seen as a reliable way to make money, or when a player begins chasing previous losses, that's a sign something has gone off track.
The 39bet doesn't want users betting more than they can afford. We want users who play well, for a long time, within their own limits — whether it's a bet on Flamengo x Palmeiras in a Brasileirão round or a live blackjack session on the weekend. That's the kind of platform that works for everyone.
That's why responsible gambling at 39bet is not a hidden section buried in the site footer. It is a central part of how the platform operates, with real tools accessible in fewer than two clicks from the account dashboard — no need to contact support to activate most of them.
We understand that Brazil's betting market is growing rapidly, with many people placing their first Sports Betting and online casino bets right now. For newcomers, it's essential to understand the basics: you will lose some bets — that's built into the nature of the game. The goal is to ensure those losses are always an amount you chose to wager consciously, within a budget that doesn't affect your finances, your relationships, or your well-being.
We have users who bet BRL 20.00 a week on football and others who are live casino fans playing at higher stakes. For all of them, the responsible gambling tools at 39bet are available in the same way — no judgment, no red tape. The deposit limit, session time alert, voluntary pause, and self-exclusion are features anyone can activate at any time, whether as a precaution or out of necessity.
In addition to the built-in tools, 39bet actively encourages the use of external support channels when needed. CVV (Centro de Valorização da Vida) is reachable at 188 from any phone, free of charge, 24 hours a day. CAPS (Centro de Atenção Psicossocial) has locations across every city in Brazil. If you or someone you know is struggling with gambling, don't hesitate to seek help — both through 39bet through these channels.
The 39bet enforces strict age verification at registration. No user under 18 years of age may create an account or access the platform. This is not merely a legal requirement — it is a responsibility we take very seriously. If you suspect a minor is using your account or device to access the platform, contact support immediately.
Recognizing these behaviors in yourself is already a significant step.
Practical tips for keeping gambling as entertainment.
It's quick and easy. All tools are available directly in your account dashboard — no need to contact support for most of them.
Complete this quick questionnaire based on international responsible gambling guidelines. It's anonymous — it's just for you to reflect on your own habits.
If you or someone you know is struggling with gambling-related issues, free and confidential support channels are available across Brazil.
Contact us at 188, from any mobile or landline, 24 hours a day, 7 days a week, including public holidays. Completely free and confidential.
Available in every Brazilian city, CAPS offers free psychological and psychiatric care through the SUS. Access it through your nearest UBS health clinic, UPA urgent care unit, or Municipal Hospital.
Our support team can activate limits, pauses, and self-exclusion immediately via live chat or email. Available in Portuguese, 24 hours a day, no judgment.
Straightforward answers to the most common questions about the platform's responsible gambling tools and policies.
Free registration, Pix deposits from R$ 20.00, withdrawals in under 5 minutes, and all responsible gambling tools available from your very first session. Football, UFC, volleyball, Live Casino, and much more.
For players 18 and over only · Gamble responsibly · CVV: 188